When you start your business, you can easily handle small number of clients using spreadsheets. However, as number of clients start increasing, you would be wondering how you can manage information, keep up with business and sustain relationships. Furthermore, the biggest disadvantage associated with spreadsheets is that they get lost, become outdated, and might fall into the wrong hands. So, you need Customer Relationship Management (CRM) Software to manage your clients. CRM is, in fact, a secret sauce that transforms a small business into a strong, vibrant and rapidly growing one. With CRM, you can easily tackle operational challenges, including sales decline, high client attrition, and misalignment between corporate revenue targets and salespeople’s commission policies. Core Benefits of CRM for Small Business Lead Management – Cloud CRM for Small Business allows you to capture more leads from multiple touch points and track them throughout the entire sales process....