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Microsoft Dynamics 365 Sales – A Perfect CRM Solution for Start Ups


Regardless of industry, maintaining quality relationships with customers is the core reason for your success. However, understanding customers’ needs as well as keeping their information in an easy-to-follow format is a daunting task. Spreadsheets are hard to update & interpret. Memory fades faster and it’s always easy to misplace paper on which you had noted an important detail about a customer. Cloud CRM The solution is the best way to address all these problems. CRM solution facilitates collecting, organizing, and managing customer information, enabling sales managers to monitor sales processes and staff performance to optimize selling. One such CRM solution that can help to boost sales is Microsoft Dynamics 365 Sales. 

As a leading cloud-based customer relationship management software, Dynamics 365 for Sales allows sellers to automate sales processes to boost productivity while optimizing decision making with comprehensive customer insights. Built-in intelligence in D365 Sales delivers actionable customers’ insights that enable the sales team to offer personal the attention that fosters lasting relationships.



Key features of Microsoft Dynamics 365 Sales

Built-in Intelligence – With predictive analytics and automated lead score, Dynamics 365 Sales provides necessary data that helps grow your business and increase pipeline growth. Leveraging embedded intelligence, Dynamics 365 Sales predicts customer needs, enabling salespeople to meet them with personalized and relevant interactions. D365 Sales also reveals social sentiment and identifies potential competitive threats. 

Foster relationships – Rich profiling in Dynamics 365 Sales enables salespeople to engage in meaningful conversations with customers. Complete, consistent customer information alongside actionable insights such as customer’s buying history and preferences, or information about family members or birthdays, enable sales team members to deliver personalized experiences that foster the relationship.

Meet Targets – With Dynamics 365 Sales, you can set-up goals. You can use real-time insight and analytics to monitor the performance of your team. Proactive information helps you to investigate deviations from plan while Power BI dashboards ensure that your sales team has every aspect of information to maximize its performance. Using drill-down capabilities and natural language queries, your sales team can maximize its efforts to increase profitability. 

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Comments

  1. The best Article that I have never seen before with useful content and very informative.Thanks for sharing info.
    MB-200: Microsoft Power Platform Dynamics 365 Core

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